2021 in a Claim Adjusters Nutshell: Adjustments in Life Podcast (E 23)

In this episode Alan and Co-Host Jason Dyson recap and revisit the entire 2021 claims year. Discussing the years events, trends, highlights and all things adjusters dealt with throughout the 2021 work year. This episode concludes the podcast's first season,  Alan and Jason express their gratitude to the listeners that have help make this podcast possible. Listen to this Season finally for information on the upcoming Adjuster Guy courses and when the next Season will start.



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Alan Olson: Alright folks, welcome back to another episode of Adjustments in Life. I am Alan Olsen, your host and got my co host in the studio with me today, Mr. Jason Dyson, how you doing?

Jason Dyson: Doing great, Alan. Thanks again for having me again.

Alan: Man, I don’t know where everybody’s listening from but the weather here has been absolutely beautiful. How’s it been treating you to get outside and enjoy it?

Jason: Man, it’s wonderful– Little cold for the boat but moving on to the to the bike now and I can’t complain the few claims I’m running now climbing roofs in this weather is not bad at all.

Alan: No and you mentioned that bike. I was going to ask you how how’s that ladder working out on that bike? Are you getting any claims?

Jason: Not quite.

Alan: We work awful hard doing what we do and it’s nice that we get the chance to slow down a little bit this time of year and get to enjoy life and utilize what we work so hard to have.

Jason: Yes, and that’s what these months, November, December even into January. That’s what it’s all about.

It’s the slower season, might run a few claims but it’s time to relax a little bit, enjoy your hard work, get some stuff done around the house that’s maybe been neglected and get ready to go again next year.

Alan: Absolutely and for some of these folks, it’s also a great time of year to focus in and get some of your CE credits for sure taken care of.

I know that there’s probably going to be some opportunities for different types of training coming up. I don’t– I haven’t heard yet on if there’s any upcoming conferences or–

Jason: I think Mac is probably the next big one. I’m debating whether or not to get into showing there or not but we’ll see.

Alan: I actually have not been out to that before but from those that I’ve talked to that have gone to it, they really enjoy going. Have you been before in the past?

Jason: No, I haven’t but I’ve got a bunch of buddies that have been and they say it’s worth the travel.

Alan: Well, you and I come from in our earlier days in adjusting, I missed those days when all the different firms had their convention and you could go and rub shoulders and shake hands and have dinner with everybody and that’s gone away with everything being online and especially with COVID.

COVID put a big dent on any of them that we’re still going but I missed those days for sure.

Jason: For sure. It was fun to get out to the conventions and see all the voices that you’ve heard throughout and finally meet everybody and maybe meet up with guys that you haven’t seen in the– Since the last convention.

Alan: Yes and I know, there was probably several years that’s the only time I saw anybody that that I worked with was at those conventions, but what we work with what we have to work with, and those days are gone but there’s a few–

I know Xactware has a big conference. I haven’t been to that either but I plan in the future to start attending some of those just to see what they’re about those that are still surviving. So sure.

Jason: And then the big one, the adjuster guy. That’s right?

Alan: That’s right. That is coming probably in January 2035 but we’re building– We’re trying to get there so but you know what? We’re almost done for the year.

I want to utilize this program to put together the wrap up for the year for the Adjustments in Life podcast. It’s been a good year, we’ve turned out some pretty good episodes, I think some good content and so far with the subscribers, we’re doing really good.

Let’s put the year in a nutshell for The Adjuster Guy.

Early in the year, January, February, we did three licensing courses, and three field training courses, which you assisted me in doing those courses and helping teach some people.

Jason: Yes, a lot of fun.

Alan: We put some rope and harness in conjunction with that, had a really good turnout and, man, I think, probably 50% or more that attended those courses, all got the opportunity to deploy this year, if not multiple times.

Jason: Yes and those are the guys that we know of.

Alan: That’s right.

Jason: Or maybe higher.

Alan: Yes, you’re right.

There’s probably some that did that didn’t connect with us again throughout the year and if you’re one of those folks that did deploy, and we don’t have the information, let us know.

Send us an email or get on the Facebook page and let us know, hey, I was part of that group in January or February and I got to deploy and here’s where I got to deploy.

We really grew our Facebook audience this year too. A lot of the growth came during the summer season and into the fall.

I had a really good time. During Hurricane Ida, it was fun to deal with turnout, some everyday experiences and what was going on and keep you guys up to date.

Jason, you got to be part of that some and helped me with the private community.

Jason: Which by the way, if you’re not a part of the private community, you ought to check it out.

Alan: That’s right.

We grew extreme this year compared to what we were last year. We always have room for new members and if you’re interested in that, just go to the website of The Adjuster Guy.

That’s and check out the private community but all in all, it was a really good year and we have the listeners and the members that came in and joined in on the TAG classes to thank for all that and we hope that upcoming–

In the years to come that we can only grow and produce better content and more classes for you guys to take to learn and excell and success in your careers.

I don’t want to spend a whole lot of time talking about us. Let’s move on into the year in a nutshell, what happened in 2021?

Jason: For me, there was a lot that happened for sure. My particular work, I think I was a little slower than 2020. Might not have been the case for you.

There’s a lot of stuff that went on. I don’t feel like it was the as much as 2020 but still quite some significant things that happened. We started off the year.

I know early on you were out in Cali. That’s because doing the normal January wind and rain that they experience out there and then transitioned into the freeze event.

Alan: Yes, in fact, I that was– I probably could have stayed in California a little bit longer and I know that sounds weird.

Not everybody wants to stay in California longer than they have to but I could have stayed out there working longer but I knew that freeze was coming and of course you and I both live here in Texas and we knew that was going to be an event that was out of the ordinary so I asked to pull off of that deployment early so that I could be home.

Did I expect that freeze to be what it ended up being? I think I expected a large freeze event that was out of the ordinary for Texas but nowhere near to the extent that it actually was.

I don’t– I can’t even express really what my thoughts were because it– Nothing I would have been able to think of prior to the storm would have met what it actually turned out to be.

Jason: Yes, you did a lot more on that event than I did. I ran down to Austin right out of the gate. I mean, they still didn’t even have power back when I went down there and ran a bunch there.

Came back and sat idle for a little bit in North Texas and then started picking up with some other clients but some of that was by choice, just being a little picky on who I wanted to work for and I was content not killing myself with all those freeze claims.

I did quite a few of them but not like you did I’m sure.

Alan: Well, I have this problem that I have a hard time saying no and sometimes that bogs me down, gets me more work than I want to and that was one of them times– There was some boundaries I did have to set once the storm got going, but it–

This is something I want all adjusters to understand. It’s really hard, you don’t often get that type of an event in your own backyard that gives you the opportunity to make exceptionally good money, work a lot of claims at home and for some folks, that’s a tough thing to do.

For me, I work well at home. I don’t– It doesn’t bother me to have the kids around, the wife around. I can still turn some claims real good and work through it, just as I do, and I’m on the road but I did, I worked at pretty hard for several months and I had some other clients that I was working as well, that kept me busy here at home.

That was really a large percentage of my year was working those claims.

Jason: And I did see some interesting claims. Gosh, how often do you do that much interior work?

Alan: Oh, and not hardly.

Jason: Everyone I know, you as well as me did some big commercial work on that event and it was fun and I used that term loosely, a little bit but it was definitely interesting, challenging, I guess is a good word and got to see a lot of stuff that is not the norm, not the day to day.

That’s right became the day-to-day. Sure. It was interesting, but I’m glad it’s over.

Alan: Oh, yes. Well, I’m with you a little bit on that. I was actually excited about some of those claims because I love to use sketch and so I was getting to use sketch on every claim.

We work these hail claims and we use win claims over and over again and we’re so adapt now to having aerial measurements with a sketch that’s already in there that we stop using sketch.

Jason: Or you measure out a couple of rooms but man, I can’t tell you the number of full floor plans I was doing and just over and over again and different ceiling structures and catwalks and all those different things that you just don’t do on a daily basis.

Alan: You know what? For those that got in– Newcomers that got in on that event, they learned so much.

Jason: You’re so far ahead of the curve.

Alan: Absolutely. I mean, it was– Honestly, I think it was probably two or three years into my career before I worked in event like that, right.

I mean, the first couple years, it was nothing but roofs, so they’re in that type of claims. They’re way ahead of where I was in my early years of adjusting or when I got started.

Jason: So we were glad to see the freeze it generated work, but I was glad to see it go.

Alan: Yes, in fact, I think you and I had several conversations that was just like, I just want to go work a hail claim.

Jason: Yes and then we got it our way. We did have some decent hail. It seems like it wasn’t as busy of a hail season this year, though.

Alan: No, I didn’t recognize that. Either it or I guess I should say I do recognize that because we– There was sporadic hail storms, as there always is. We actually got one relatively close to us and it was a decent size storm. Large sized hail just didn’t cover a very large area.

Jason: And I worked a bunch of that and that was a good event. I mean, I pretty much bought every roof I–

Alan: Oh, Yes, absolutely.

Jason: But it wasn’t a big area. No, I was just lucky that the main client I was working for that was their target audience was those houses those neighborhoods.

Alan: And I think that’s what we saw nationwide. We saw good hail events, but not real widespread. So if you were working it in you got in that area where the hail hit, you were going to see tremendous hail touch [Sysco 00:14:05].

Jason: The Midwest gets– The storms that the Midwest gets every year where the Minnesota, Michigan. I know both those had events, but nothing huge.

It wasn’t the hundreds of adjusters deploying to those areas. I know guys got busy off of it, but–

Alan: And we really haven’t seen that for a couple of years. I don’t think.

Jason It seems like in the past, I could always make a living off of Minnesota and Chicago and then the big one that we haven’t mentioned, was there even a hailstorm in Colorado this year at all.

Alan: Not that I know of. I don’t recall– I mean, there might have been some spotty stuff. Denver is known for having some pocket change hail stuff regularly, but it’s almost a guarantee at some point through the year they’re going to get something large that covers a wide area of the city in Denver either and it didn’t happen this year that to my knowledge.

Jason: Yes, I mean, there might have been a storm or two but nothing that was the major like it has been in the last few years.

Alan: No, not even. I mean, I didn’t see much reports or storms down Colorado Springs way, Denver, any of that area which is good for them because they get them so often. It’s probably nice for the residents to have a year that they did not get hit.

Jason: We didn’t see a lot of– At least broadcasted tornado. It’s– I mean, I’m sure there were tornadoes that hit and devastated things, but nothing. That was the big major media coverage.

Alan: No.

I don’t– I didn’t see anything either. I don’t know of any adjusters that really worked a specified tornado. When I say that, I’m referring to the tornadoes that we—Every body in the nation knows about because they tore Oklahoma City to pieces.

It makes national news. You can– Anybody can look up the reports, and there’s probably been several 100 tornadoes take place across the Midwest or into the panhandle of Texas as there is every year but no major, big tornadic event that made national news. I don’t know of one.

Jason: I mean, nothing. Yes, nothing. That was huge. Like, I mean, I went and worked a little wind event out in Nebraska and talking to those people, it was a tornado, but I don’t think there was anything even confirmed there. If it was it might have shredded some cornfields or something but–

Alan: Sure.

It really speaking, in terms of wind, last year, we had that duration that moved across the Midwest and as a as a wind storm. I think that is the worst straight line wind storm that I’ve ever been involved in. It was an incredible storm but nothing really along those lines this year at all.

I mean, again, we have mixed wind reports, we have mixed storms that people have gone to the batch of claims here and a batch of claims there and different places from the different fronts that moved across the US, but no major wind event that took place anywhere that deployed any more than a handful of adjusters at a time just to go cover the excess of claims.

Jason: Sure.

I don’t recall seeing it. If you guys know something we’re missing, drop us a note in the mailbag but I mean, I’m sure like you said, I’m sure there’s guys that worked events all over the country, but there wasn’t the big deployment big event.

Alan: That’s right. Barring hurricanes. That’s– And I would say it was an active hurricane season but I don’t think compared to the 2020 hurricane season that it was extremely active.

Jason: No, I mean, you look back at 2020 and Heck, they ran out of names.

Alan: That’s right.

Jason: But what did 2021 look like for us from a hurricane basis?

Alan: Well, let’s look at the stats here. OK, overall, we had 21 storms during the 2021 Atlantic hurricane season. Now, we’re not going to get into Pacific because we really don’t track the Pacific that much. Although it does.

The Pacific hurricanes will sometimes create work in the US for adjusters, typically in Phoenix, Arizona, even in Texas, sometimes we get some pretty substantial wind and rain events from a Pacific hurricane but we’re talking– We’re speaking in terms of Atlantic hurricane season.

In the Atlantic hurricane season, we had 21 storms. OK. Out of those 21 named storms. We had seven hurricanes, and only two of those were even really hurricanes that affected or would be– What we would call? Mentionable hurricanes.

Jason: Sure.

The first one that I think it got everybody starting to look OK, it’s hurricane time and starting to get ready to go and getting excited about hurricanes since they wrapped up their 2020 year was Andre.

Alan: Yes and I think probably the biggest reason for that is because it was a northeast landfall hurricane. Sure, in my career in my time as an adjuster.

That’s– There has been some– I have worked other hurricanes in the Northeast, we worked to hurricane last year. Isaiah that went up into the Northeast but when you’re talking New England area, don’t think name Sandy. The last one that I knew that affected that New England area.

Jason: There was a bunch of storms that have gone up through there but huge significant would definitely be Sandy in the recent past.

Alan: Yes.

Jason: In most of our listeners careers, I would think but Andre didn’t seem well, I’m sure guys got some work out of it but it didn’t seem like it was a main event to me.

Alan: Well, I think if I recall, I think that it started to wind down as it started to approach and I think it was borderline cat one tropical storm, it was projected to be much bigger but there and again, even a high end tropical storm or a low cat one in in New York is going to create a lot of havoc.

They’re just not built up there for these types of storms and it’s shoulder to shoulder people. It’s the Northeast. So yes, it affects a lot of people in a very small area.

Jason: From Monterrey, I mean, really, that the big one that all that affected all of us and put probably the majority of our audience to work is Ida.

Alan: That’s right and you and I both worked Ida. Ida was a very large hurricane event but in my opinion, it was a large hurricane event that didn’t affect as many people as we expected.

Jason: Yes, I mean, I think I’ll even rephrase that a little bit, too. I think it affected a whole lot of people because it was a huge event that came in Louisiana and went all the way up through New England.

Alan: Yes, that’s right. You got a good point there.

Jason: But looking at what we did in Louisiana, man, it was quick.

Alan: Yes.

Jason: Now I’m sure there’s still the select group of people that are going to be working this for the next two years but for the main bulk of it, I mean, it was not like in the past where you went out and you worked it for months and they claims just kept calm.

It was a short and sweet and done, which was perfectly fine with me.

Alan: Oh, Yes, absolutely but I think if you do claim for claim, not measuring extent of damage, just claim for claim, it probably created as many claims moving through the other states and on up into the northeast, as it did in Louisiana.

They just weren’t on there– It was different types of damage as he worked his way up and of course, up in the northeast, it was heavy rains and wash outs and floods and just different types of damage but you’re right, it was a widespread storm that affected millions of people just spread out over a large area.

Jason: Right. Our focus was that South Louisiana area and yes, it was extremely devastating but I don’t know, it was just different than any other hurricane that had really worked.

Alan: You’re exactly right. It’s way different than any other– I said this when I walked away, and I’ll still say it today, areas that I expected to have a lot of damage, didn’t show as much damage, and areas that I thought there shouldn’t be damage here was hit hard.

It’s just– Every system is different, every storms different just the way it approached the way the path went and I learned as much on the storms I go to now as I did when I first started.

Jason: Sure.

It was a fun event. I enjoyed it. It was like I said it was very fast. I worked a bunch of claims real fast. I wasn’t in a heavily damaged area, by design of my own design, ran through a bunch of claims real fast, it almost felt more like a hailstorm to me the way I was scheduling and running through claims but again, that was specific to the area that I chose to work, but it was fun.

I know there’s always the logistical issues that come with any hurricane but we’re adjusters that’s what we do, we adjust and we adapt and keep moving forward.

Alan: That’s right and I don’t– I know, even after that storm, there was several other names that popped up and looked like maybe man, we’re going to have to–

We’re going to get out again and hit another one and they all just fizzled out and went in a different direction and I think we’ve had some scattered wind events and little pocket change hail events here and there since then, but—

Jason: I mean, it’s been just the same as the whole year I’d get the text messages and the calls and stuff from firms with deployment opportunities, but nothing huge. Nothing that was really the real deal.

Alan: The only thing that I know of it’s going on right now is the flooding and heavy rains and that are hitting up in the Upper West Coast right now, the Seattle area in north of Washington State has had some terrible flooding on up into Canada.

If you’re a flood adjuster, that’s an opportunity for you for those that aren’t float adjusters are probably going to be some opportunity up there for some wind driven rain and so we’re back sewer backup and stuff like that.

If you’re one of those adjusters that doesn’t care to sit at home through the winter and want to go to work, you might make some phone calls.

There’s opportunity out there right now as always is on the west coast. If you’re willing to go out there and work those types of claims.

Jason: Alan, you like the West Coast, won’t you go ahead and go and I’ll take your daily work here in Texas?

Alan: Well, you know what? I don’t tell everybody this but I– Well, I’m guessing I’m telling everybody now. I grew up on the West Coast and I do enjoy it out there.

I don’t mind working out there at all but I’ve got my feet planted in Texas this year and I’m going to keep my day claims and spend some time with my family but hey, just real quick, I want to mention a few things that some continuing trends or some new things that we saw this year, that I thought were worth mentioning, because every year new things happen, new things take place and trends come and go and so I want to recognize what trends are still with us and which ones are disappearance.

Jason: One of them that that I think, we really saw come on in 2020 but we’re still dealing with it and 21 and not so much now, especially in Texas, but maybe other parts of the country.

We’re seeing things get easier is COVID. Still issues. I don’t know that it really affected my work a whole lot made it different. Yes.

Masks and dealing with homeowners and people and maybe if you were working in New Orleans, I know they wouldn’t allow you in restaurants unless you had your COVID passport but you’re still dealing with that.

Alan: Yes, I’m with you.

I don’t think the COVID affected my workload really much at all, even over the in during the 2020 season, other than if I– Of course, I had to conform to do what I was asked to do when working sure whether I agreed with it or not.

If I wanted to work, those were the things that were required of me to do masking and whatnot and I chose work.

I didn’t mind doing that but I think like you mentioned, there’s areas that we work in go to where the restrictions have left which has made it easier, but there still are some that are still holding on to those restrictions and that’s fine. That’s their choice.

I don’t have any problem doing what they asked me to do when I’m in their area, they — In Texas, we don’t have those restrictions, and so that I don’t have to do it here. It all works hand in hand but–

Jason: The fact of the matter is that the client, whatever insurance company may be working for if they’re saying they want you to wear a mask or write in purple ink, it doesn’t matter. If you want the assignment.

Alan: That’s right.

Jason: You’re going to– you do what they say. It’s– The question isn’t why, it’s where do I get a purple pen?

Alan: That’s right. Outside of that, I’m still seeing the trend of the scope only adjusting. Sure and probably even with non licensed adjusters.

Jason: They’re still definitely the scope only stuff and maybe it’s still growing. I don’t know, I haven’t had my finger on the pulse of that much where the adjuster for different IA firms is going out with an app or whatever setup they have been doing the scope only.

I’m sure there’s still a lot of that and maybe it’s growing on I don’t know but still definitely seeing a lot of the non licensed adjusters, whether it be a roofing company going out there and doing it or one of the ladder assist companies are now handling the claims.

I think most people in our industry have opinions on that matter. I know I do a lot of re inspections behind those programs and find a lot of interesting things. We’re going behind those quote inspectors.

Alan: Yes, and one– It’ll go one direction or the other, I’m sure there’s always going to be carriers that are willing to do it that way while other carriers are not willing to do it that way.

Again, guys, it’s just to whichever direction you go, I have worked a few scope only claim and I’ve found it with some carriers to be just as profitable as running a full claim when you put it down to how much time you spend on the claim. I don’t prefer it.

I’m older school. I prefer running the whole assignment and being the adjuster but there again, I see a lot of opportunity for new adjusters to get their foot in the door with these scope only programs and get comfortable with the job before they get to work in full assignments.

There is a good purpose in different ways of looking at it.

Jason: I definitely see opportunities there. For me personally, I won’t do scope on personal choice but I think the whole industry in my career I’ve seen this industry is very cyclic.

I think we’re in a cycle and we’re going to we’re stuck somewhere in the middle level. I’ve always said maybe a five to seven year cycle for most trends within the industry and I think we’re somewhere in the middle of that cycle and I think that’ll come to.

Maybe I’m 100% wrong but I think at least the extent that services being utilized, maybe may come back around to not be quite so extensive, the industries always seems to be– They don’t make changes until all of a sudden, there’s a big lawsuit or something changes, the industry is one lawsuit or its company, he wants one of the big boys get hit with a big one.

Boy, they all start changing. Whatever, the subject major, they start changing. We’ll see how that goes in the future.

Alan: Yes, I’m also seeing more carriers move over and start using some ability now, rather than– I don’t– I still think we’ve got a ways to go before it’s split in the middle of who’s using Symbility and who’s still using Xactimate and exact analysis but I am starting to see a trend of some of the others are trying it out, seeing how it works.

I haven’t used Symbility much. I don’t have a problem with it. I’ve heard mixed stories about what if it’s good, or if it’s bad, or I think it’s going to just boil down to whatever the carrier’s preference is.

Jason: I personally haven’t used it. I don’t necessarily have anything negative to say about it, especially with not ever using it.

Maybe I’m just grumpy and grisly, but I don’t want to learn the new estimating program personally. I put 20 years into learning Xactdomain. I think it’s great that there’s a there’s a some competition for the big boy on the block.

Alan: I think so too.

Jason: Maybe it’ll force both of them to have better products.

Alan: Yes. Any other trends that you’re seeing or new things that you’re seeing come across the through the industry?

Jason: I mean, I’m seeing more companies utilizing services like settle assist, as well as even mica, and that’s kind of the same company, if I’m not mistaken.

The subtle assist stuff, if you’re not familiar with it, you make the referral of the assignment, you write your route through it and it sends it back to you.

Theory being that the estimates are more in line to preset algorithm for how that company wants their estimates written and then Micha, if you haven’t used that, you get done writing your estimate, you refer to Micha a pretty quick turnaround, and it’s a pre check, if you will, before it’s closed and turned in.

It goes through and looks at their algorithms and see if there’s anything that’s jumping out as you made this air. We all need checks and balances.

So I don’t necessarily have a problem with Micha, it really doesn’t add a lot of time to what I’m doing in the field. It’s really not even a field piece.

It’s once I’ve written the instruments are omitted but I have noticed two of my clients are now until utilizing that. Not a big deal. The only big deal for me is remembering to do it which I do get reminded by my wife.

Today, I forgot to do it. I’m going to claim that.

Alan: It happens. I’m sure it won’t be the last time. I have just started using it. A couple of the clients that I’m one in particular, is using it.

Probably one of the same ones that you’re using it with and haven’t had any trouble with it yet. Real quick process to do but just one of them things, there’s always going to be something new they want us to add to it but one of the big things for me is if you– Some of us were able to use x1 all year.

We’re talking Xactimate and now what is it next month? December 25th, 23rd? Xactimate 28 is going away.

Jason: I think that got pushed back a little bit. I don’t know the dates or anything. I know exactly where his routinely kept threatening that and there’s been a bit of a cut off and then it’s moved and it’s been moved a couple times and but it’s coming eventually and for you guys that are not on x1 that are holding on to 28, I get it but x1 is not a scary thing.

Alan: Oh, no, I actually– It’s– I’ve been using it all while I switched over last fall actually, right after Laura and it didn’t take me but a couple claims to navigate my way through and I like it. There’s a lot of things I like about it now.

Jason: Sure.

It took me just a handful to get used to it. The estimating side of it is the same. Keying in your sketching, you’re doing all the stuff the same.

It’s the logistical side of it that changed a little bit. I really like how clean my desktop is with it. My projects list. Once you’re done, it’s gone.

Alan: That’s right.

Jason: Always access it you go pull it down but man, that’s nice and the other thing that you saw, I had a revision to make to a claim came to Alan’s house here hanging out and saw, I got an email that I need to make a revision.

I didn’t have my computer, I jumped on his computer logged in with my credentials, brought down the claim, made the change and sent it back up.

Alan: Yes, the only difference is you have to go into the cloud and pull that claim because you’re on mine on my desktop, which you don’t have any claims in my desktop.

But super simple process to be able to do that. I enjoy that a lot because if you’ve got a computer that’s got Xactimate downloaded, you can access your claims.

Jason: And I’ve heard of guys even keeping a copy of the program on a thumb drive on their keychain because you could literally be at any computer and the program is not small enough, throw it on there. Do what you need to delete.

Alan: Well, speaking of that, I updated and got a new computer after I got back home from Ida. My old computer I did not delete off to download for Xactimate.

Now that my– I’m using my new computer but if something ever went wrong with my new computer, I can come back to my old one, log back in and keep right on going.

Jason: Yep, exactly.

Alan: That was a great thing they did with x1. He said, folks, don’t be scared of it. Make the move, get switched over. You’re not going to be sorry that you gave up 28 and got on the x1.

Jason: No, I had no regrets. I mean, a little bit of growing pains just because of some different operations in the sure and the logistical side, but nothing that wouldn’t easily overcome.

Alan: No.

Well, hey, man, I think that was a good nutshell of a year.

For me, it was a great year. I got to work plenty. I also got a lot of in between time– Between events to be at home and enjoy being with the family and whatnot but we’re going to take this time to wrap up the entire year for everything.

This is going to be our final episode of season one for Adjustments in Life. We’re going to– Jason and I are going to take the rest of November and December to be home for the holidays, spend time with family.

Sure, just kick back and enjoy life and so we will resume season two. We will be back on January 28 with our 2022 first episode of the season.

Jason: We were kind of talking about this earlier, just fun facts you worked more claims than I did this year. How many but how many insurance companies did you work for total?

Alan: I worked for a total of 11 different carriers.

Jason: And I think I pulled up I worked for 16 different carriers. It’s a lot to juggle but guys go out there, get on the rosters. Don’t be afraid to venture outside if you’re always been this company or that company specific. If you are a 1099 self employed adjuster, go where you have opportunity.

Alan: That’s right, take these winter months like we’re doing. We’ve done all that footwork in the past. We were still doing it.

Don’t get us wrong, we’re still– When we find a company that we don’t have a spot on their roster. We’re always going to take the time to do that but we’ve done a lot of that in the past.

We’re set up well now, but utilize this time that we have in the slow times these winter months to take that time and get on those rosters get to know folks go to any of these events, you can get to.

Jason: Update your portals.

Alan: Update your portals.

Jason: Another year under your belt, update your new experiences, the new type of claim. Some of them ask how many claims have you worked, update all that data, get your CE while you’re sitting at home. Wrap that up. Even if you got another year for it all to be do go ahead and knock it out.

Alan: That’s right and if you need CE, go ahead and go to the TAG website, there’s two different courses there for you to use. Very minimal cost to do so. Check it out. Hey, man.

Jason: Looking into 2022, are we going to start doing some licensing courses, some adjuster 101?

Alan: Absolutely.

Keep up on the website. We’re going to get the calendar updated probably before December, if not before December 15 and we should be having at least one to two licensing courses for January, February and March and probably two of the field training courses and possibly roping harness.

We’re not sure if we’re going to do the roping harness this year but we will do the introductory to industry software along with the field training courses.

If that’s something you are interested in taking, jump on the website, check it out, shoot us an email if you have any questions, but we’d love to have you.

Jason. We’ll probably be with me on those helping me out. Just let us know how we can help you and I want everybody to know firsthand that without the listeners, without you guys, this wouldn’t be possible for us to be continuing on with this.

Alan: We were told, going into this that if we could obtain 1000 subscribers a year that we were doing well, and we’re pushing 2000 subscribers on our first year right off the bat, so we can’t thank you enough for the time that you take to listen to this podcast.

Again, That’s Please feel free to email us ask any questions. Tell us what you want to hear, again.

Jason: Send us some topics.

Alan: That’s right.

Jason: Tell you tell your friends. The more the word gets out, the better it all does, the better the content we can produce and know what you guys are looking for.

Alan: That’s right. Well, folks, I want to tell you Happy Thanksgiving. That’s coming up and Merry Christmas to everybody.

I hope everybody has a chance to relax and enjoy their holiday season. Those that want to work. There’s opportunity out there. Go get it.

If you don’t, take some time, relax at home, be ready for next season.

Jason, it was a pleasure. I really enjoy doing this with you. I’m so glad you’re on board with it. Let’s work hard and let’s get ready for 2022.

Jason: Absolutely. We’ll do it again in January.

Alan: Yes, sir. All right, folks. We’ll see you January 28th.

Jason: Thank you, Alan.

Alan: Thank you, man.

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